HP Printer may go offline due to several factors. If you are using a Windows computer to give print command to your printer and it is showing offline status on it then there could be a problem with the printers and devices settings on your computer. To fix this issue you need to visit the devices section on your Windows device and configure the settings. So, if you are also looking to fix the HP Printer keeps going offline issue then this post is only for you. In this post, we will talk about the way to configure the settings on your Windows computer. So, with no further delay, let’s approach the steps to fix the printer offline issue on your printer.
Steps to Configure the Printers and Devices Settings
Find WPS Pin on HP Printer and note it down as you may need it to enter to fix the HP Printer keeps going offline issue on your printer. Look at the steps to configure the settings of your computer.
- On your Windows computer, tap on the ‘Start’ button
- Now, find and tap on the ‘Devices and Printers’ section
- Then, look for your HP Printer from the available printers list
- If you do not find the HP Printer from the list then tap on the ‘Add a device’ option
- Now, look for your device and tap on its name to add it
- When asked, provide the WPS Pin that you have generated on your HP Printer
- Wait for a while and let your Windows computer install your printer on it
- Now, check that the Use Printer Offline’ box is unchecked or not, uncheck it if you find it checked
- Then, take a print test to ensure that the printer offline problem persists or not
- Finally, you have completed the settings configuration steps on your HP Printer
Note: Make sure that your router is working and your printer and computer are connected to the same router.
Conclusion
To sum up, sometimes the printers and devices settings are changed automatically on your Windows computer. These settings changes can enable the printer offline status on your HP Printer. If the ‘Use Printer Offline’ box has been checked due to these settings changes then you need to approach the printers and devices section on your HP Printer. To fix the HP Printer keeps going offline issue the simple and quick steps are explained in this post. You can easily fix the printer offline issue on your HP Printer by approaching the steps mentioned in this post. Hopefully, you have enabled the online status on your HP Printer after referring to this post.
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